Privacy policy

This page explains what information the Coltiva app collects, how it’s used, and how you can have it removed.

The service is operated by Eflix AB (org.nr 559301-8251), Krokslätts Parkgata 63 C, 431 68 Mölndal, Sweden, which is the data controller for the personal data described below.

What we collect

When you create a Coltiva account in the app, we store your email address.

Sensor readings and device settings from your Coltiva hardware are stored against your account so the app can show your system’s history and control it remotely.

How we use it

We use your email address to give you access to our services and to contact you about important information regarding your account. We don’t share your email address with any third parties, and we don’t use it for anything else.

How long we keep it

We keep your account data for as long as you’re actively using the app. If an account is inactive for more than two years, we delete it.

Deleting your account and data

You can ask us to delete your Coltiva account and the data attached to it at any time, and you don’t need to give a reason.

To request deletion, email contact (at) coltiva.eu from the address you used to create the account, and say that you want your account deleted. If you can’t write from that address, tell us which account you mean and we’ll verify it another way before deleting anything.

We confirm the request by email and complete the deletion within 30 days.

What gets deleted: your account, your email address, and the sensor readings, device settings, and history associated with your account. Once it’s done, the account is gone and you won’t be able to log in to it again.

What we keep: if you have bought hardware from us, Swedish accounting law requires us to keep the invoice and order records for seven years. Those records are kept for that purpose only and are not linked back to a deleted app account.

Full instructions are on the account deletion page.

Changes to this policy

We may update this policy from time to time. If we make a significant change, we’ll let you know by email or in the app.

Children’s privacy

Coltiva is intended for users aged 16 and over. We don’t knowingly collect data from anyone under 16, and if we discover that we have, we delete it immediately.

Contact

Questions about your data or this policy? Email contact (at) coltiva.eu , or write to Eflix AB, Krokslätts Parkgata 63 C, 431 68 Mölndal, Sweden.